I tailor each handpan to a specific person. I start with the scale—because it gives the instrument its character.
Handpan D Kurd is the safest choice to start with: a full, melodic sound that's easy to find your way around.
Handpan Pygmy plays quieter and more meditatively - I often play this scale myself.
Handpan Amara sounds brighter, lighter and more open.
If you are looking for a more spacious, bright atmosphere, see also handpan Aegean.
I also help choose the material. Standard stainless steel sounds bright, tight, and spacious, while premium stainless steel has a slightly longer sustain, but is most notable for its warmer, more velvety, and more controlled tone. I often recommend the 10-note version for beginners—it's easier to find learning materials for it, and the extra note really expands what you can play.
Struggling between scales? Let me know—I'll suggest what suits your playing style.