We are delighted to introduce you to our comprehensive guide to our handmade and custom-made handpans. We pour our heart and soul into crafting each instrument to ensure that they are more than just tools; they are expressions of our passion and care. We've put together this FAQ to help you with all your questions about selecting, manufacturing, customizing, caring for, and using these unique instruments. We're here to help you choose the perfect scale, explain which materials make for a durable, high-quality handpanand provide maintenance tips to help your handpan last for years. This practical guide will help you make the best purchasing decision and enjoy your handpan's extraordinary sound.
1. What is a handpan?
The handpan is a modern percussion instrument, crafted with care from two steel half-spheres that have been precisely formed and joined together. We lovingly arrange the sound fields on these half-spheres that have been cut and tuned by hand with the utmost precision. The handpan's sound is like a warm hug from a distant star. It's full of warmth, space, and calm, and every note has a basic tone, an octave, and a fifth all at once. The Hang Drum was invented in Switzerland, and now there are handpanies all over the world that make these instruments available in different sizes and musical keys. Playing the handpan is such a beautiful experience. I know you're going to have so much fun playing this instrument! It's incredibly easy to get started — just touch the surface with your fingers or palms, and you're ready to create beautiful, melodic, rhythmic pieces. It's incredible that anyone can do it, even if you don't know musical notes. The handpan is such a wonderful instrument! It's truly amazing how many different ways it can be used! You can use it to relax, meditate, do music therapy, or even perform live.
2. What are the benefits of handmade handpans?
Handmade handpans are special instruments. Each one is tuned in its own special way, and they're made with so much care. You know, they've also got this special sound that's just their own. We love our instruments so much because each one is as unique as a snowflake. We put our heart and soul into each one, ensuring it's built to last and sings like a dream.
3. How are handpan instruments made?
The process begins with selecting the scale, materials, number of notes, and finish. Next, the piece is hand-formed and undergoes nitriding and other steel treatments. Finally, an experienced craftsman precisely tunes each note with a hammer.
4. How long does it take to make a handpan by hand?
The standard timeframe is six to 12 weeks, depending on the selected options, material availability, and studio occupancy.
5. What's the best scale for your handpan?
6. What materials are used to make handpans?
We craft our handpans using two high-quality steel materials.
The Professional Series is made of stainless steel, which produces a bright, clear sound with a long sustain. It is also highly resistant to moisture and corrosion. This material ensures durability and comfort for everyday use.
For the Master Series, we use Ember Steel , a special, premium version of stainless steel designed specifically for musical instruments. Handpans made of Ember Steel produce a warm, full, rich sound with exceptional tuning stability and a long sustain. Ember Steel is known for its "ceramic" sound, which is soft and naturally resonant. This sound creates a unique, relaxing atmosphere in music.
7. Can I choose the color of the handpan??
Yes, handpans are available in a variety of colors. However, we particularly recommend gold and bronze because they are the most popular choices among our customers. Each instrument is given a unique, aesthetically pleasing finish tailored to the customer's preferences. We confirm the final color before ordering to ensure all expectations are met. Please note that a natural patina may develop over time, enhancing the instrument's vintage character without affecting its sound quality or tuning.
8. What's the best way to take care of a handpan that's made by hand?
Regularly clean your instrument with a soft, dry cloth. Store it in a dry place or a suitable case. Avoid moisture, sudden temperature changes, and striking outside the note area too forcefully.
9. Do you need to tune the handpan while you play it?
Handmade handpans are characterized by their high tuning stability. With proper care, they typically do not require adjustments for years. This applies to regular use, of course. However, tuning the handpan may become necessary with intensive use. In such cases, we offer a reliable post-warranty service to restore your instrument's full sound.
10. What do the numbers on a handpan mean?
The number of notes an instrument has determines its range and musical capabilities. With nine to 21 notes, our handpans allow you to choose an instrument that suits your playing style and musical preferences. Smaller note counts are ideal for beginners and those who prefer simpler melodies. Models with more notes allow for greater improvisation and more complex arrangements.
11. What are the most popular handpan scales?
12. Is the handpan suitable for beginners?
Yes, the handpan is intuitive and suitable for beginnersand advanced musicians alike. If you want to learn the basics, such as striking techniques and navigating the scale, it's worth starting with courses and materials specifically designed for the instrument. Mastering these fundamentals will allow you to quickly produce beautiful, harmonious sounds and enjoy making music right away.
13. How much does a handmade handpan cost?
The price of a handpan usually starts at several thousand zlotys and increases depending on the level of personalization and the materials used.
14. How do I get an individual consultation or offer?
After clicking the "Request a quote to my email" button on a product page, you will receive a quote for that handpan. You can also select the product: "HANDPAN – 100% Your Master Vision" or "HANDPAN – 100% Your Professional Vision"which allows you to define the instrument's parameters entirely on your own. If you choose a pre-made template, you can customize it by providing additional information based on a sample design.
Feel free to contact us directly or leave your phone number, and we will call you back to discuss all the details and help you choose or personalize your instrument.
Feel free to contact us directly or leave your phone number, and we will call you back to discuss all the details and help you choose or personalize your instrument.
15. What's the best way to transport and store a handpan?
We recommend using a dedicated cover or case when transporting or storing it, and keeping it in a dry environment with a stable temperature.
16. Can I order a handpan as a gift?
Yes, we can help you create a custom gift order.
17. What kind of warranty do you offer on handpans?
All instruments are covered by a 12-month warranty against tuning issues and manufacturing defects.
18. Do you offer a tuning service for customers after they make a purchase?
Yes, we offer tuning services during and after the warranty period with experienced technicians.
19. How do I place an order?
Hey, we're here to help you place your order however you need! You can order through our website, send us an email, or give us a ring. Just let us know the details of your project, and we'll be happy to help!
20. Can I listen to the sound of different scales before ordering?
Absolutely! We've got you covered with helpful videos on our website that'll walk you through the sounds of various scales you can choose from.
21. What accessories are recommended for a handpan?
We recommend hard covers, stands, and cleaning products.
22. Is handpan easy to learn?
You'll be amazed at how quickly you'll learn the basics – this instrument is so intuitive! And don't worry if you feel like you're struggling with advanced skills. We're here for you every step of the way, and we know that with a little bit of practice, you'll get it right!
23. Can the handpan be purchased in installments?
We're sorry, but we don't offer installment sales. We'll get your order processed as soon as we receive full payment. Our talented makers will begin working on your instrument as soon as payment is received, so you can rest assured that your order will be filled in a timely way.
24. What are the standard sizes of handpans?
Standard handpans are about 22 inches (53 cm) across, which is a popular and versatile size for most musicians. We also offer smaller models that are about 10 cm in diameter. They're more handy and comfortable for traveling , while maintaining the fullness of the sound.
25. What are some common technical problems with handpans?
The most common issues are slight detuning after a few years, minor scratches, or small dents. Hey, I totally get it. These are things that can easily be fixed at a service center, so there's no need to stress.
26. Is this instrument suitable for left-handed people?
The handpan is a symmetrical instrument that makes everyone feel right at home, whether you're a leftie or a rightie.
27. How does playing the handpan make you feel?
I'm thrilled to share how this game can help you focus, feel less stressed, and get those creative juices flowing!
28. What's the difference between a handpan and a hang drum?
The hang drum is like the granddaddy of the handpan, and it was made by just one company in tiny amounts. Handpans are a diverse family of instruments built around the world and have a wider variety of sounds and scales.
29. Can you take a handpan on an airplane?
Absolutely, it's best to keep it safe in a hard case. We recommend taking the instrument as carry-on or checked luggage, securely secured.
30. Is a handpan suitable for stage performances?
Absolutely! A lot of musicians really love using a handpan for their live shows. They often pair it with a contact mic or external amplification to really bring the sound to life.
31. What playing techniques are most popular in handpan?
The most popular techniques include playing with fingers and thumb, tapping, slap, dynamic playing, and percussive effects on the instrument body.
32. What's the best way to store a handpan so it keeps its sound?
We totally get it! It's really important to keep your instrument in a stable temperature and humidity environment. That's why we recommend using a case to store it in a well-ventilated, dry place.
33. Can you tune a handpan yourself?
Tuning yourself is not recommended, as it requires skill and special tools. It's best to leave this to the pros — the ones who really know what they're doing.
34. What questions do customers ask most often?
The most common questions concern the choice of scale, material, finish, delivery time and instrument servicing policies.
35. Who makes handpans, and how are they made?
We're thrilled to introduce our Professional seriesteam of talented and experienced makers. They've been crafting these handpans by hand for many years, and we're thrilled to share their passion and skill with you. We've selected even more experienced craftsmen from this group to work on the Master series, so you can be sure that your watch is in good hands. These talented artisans are experts in crafting instruments from Ember Steel, a highly regarded, premium steel. We put our heart and soul into every part of making this instrument, and we're here to help you with any and all of your needs. We're here to make sure you get the best sound quality and the most stable instrument.
36. Can the handpan handle different weather conditions?
We want to make sure you get the most out of your instrument, so let us tell you how to keep it safe and sound. Handpan maintenance is the key to a long, happy life for your instrument!
37. What other instruments are used in place of the handpan?
Kalimba, tongue drum, djembe, cajon—these and other instruments are perfect for making those same beautiful sounds!
38. Do you teach handpan courses or workshops?
We're planning to offer online courses and in-person workshops for everyone at all levels.
39. What types of music can you play on the handpan?
Handpan works well with all types of relaxing, meditative, world music, jazz, experimental and improvised music.
40. Do you tune your handpans to 432 Hz, and what does that mean?
Absolutely! We offer handpan tuning at 432Hz, which is known as "nature's frequency." This frequency is said to be especially soothing and can help you feel relaxed and healthy. 432Hz sounds are known for their warm and gentle quality, which makes them a popular choice for meditation, music therapy, and other practices that promote well-being. While there isn't a ton of scientific proof to back this up, lots of musicians and listeners really love the natural vibe of this frequency.
41. Can I buy a used handpan?
You can buy a used handpan, but we don't have any to sell at the moment. We absolutely love making instruments to order, and we'd be thrilled to create one for you! We make each of our handpans especially for you, paying close attention to every detail to make sure they're perfect for you.
42. How do you ship handpans to other countries?
We carefully pack them in professional, durable packaging and use insured courier services to make sure they'll get to you safe and sound.
43. What is the returns and complaints policy for handpans?
Please note that custom orders are subject to return only in the event that the instrument is damaged or defective. Each complaint is reviewed on its own merits.
44. What forms of payment do you accept?
We're happy to accept bank transfers and BLIK payments. We've made it super easy and secure for you to pay for your order.
45. Do you plan to add more instruments to your collection?
Absolutely! We're always working hard to offer you more and more options. That includes new scales, materials, and ways to personalize your order.
46. What do your customers think of your handpans?
We're so pleased to hear that our customers are enjoying the sound quality, tuning precision, and personalized approach to their orders.
47. What are the latest trends in the handpan world?
Right now, there's a big focus on making instruments more personalized and on the importance of handcrafted production, which is really exciting! We put our heart and soul into every instrument we make. We use only the best materials and methods to ensure a sound that's as unique as the person who plays it.
We offer both standard-sized handpans, which are about 22 inches long and perfect for most playing styles, and smaller travel models, which are about 10 cm smaller and designed specifically for travel comfort. You can choose the number of notes on the upper and lower domes, as well as the type of notes (like concave, single, or double dings). You're going to love how you can customize the sound and playing style to your heart's delight!
48. Can the handpan be used with other instruments?
Yes, a handpan can be played beautifully with guitars, flutes, drums, and many other instruments to create diverse and beautiful arrangements. However, if the instruments you're playing with are tuned to the standard 440 Hz frequency, the handpan should also be tuned to 440 Hz to ensure a coherent and harmonious sound. If you prefer 432 Hz, which is considered a natural frequency that promotes relaxation, be sure to tune all the instruments in your set to 432 Hz to avoid dissonance and achieve complete harmony.
49. Can I visit the studio and see the handpans in person?
We have an online store where we craft each instrument by hand and deliver it directly to the customer. Here, however, I can only display my personal collection. It includes an F#3 Low Pygmy 15 handpanthat I use for demonstrations.
50. Can I hear the handpan sound before sending it?
Yes, during the final production phase, we will create a video showcasing the sound of your custom-made handpan. After you approve the video, we will finish building the instrument and ship it to you. This process ensures that you will receive the exact sound you envisioned.
